Grace — Grace handles the paperwork. You handle the people.

Never miss a family

Answer families
at 2 a.m.

You already answer the phone, day and night. But the family who just lost someone often isn't ready to call a stranger yet — so at 2 a.m. they quietly read your website instead, comparing you to the home down the street. If they don't find what they need, they leave, and you never knew they were there.

Grace answers those families right on your website, in your home's own voice — the questions they're not ready to pick up the phone to ask. It tells you the moment a family reaches out, so a quiet late-night visit becomes a conversation, not a family you lost to silence.

Answers what families ask

Services, pricing, timelines, veterans' benefits — in your voice, never invented.

Tells you the moment a family reaches out

Their name, number, and what they needed — so you can follow up while it matters.

Learns what a planning family wants

When someone's planning ahead, Grace can gently ask the few questions you'd ask — for themselves or a parent, leaning toward burial or cremation — one at a time, never a form. It hands you their answers, and stops the moment a conversation turns out to be a real loss.

Grace never replaces the call. It catches the families who weren't ready to make one — and hands them to you.

Serving Families with Dignity

Omaha, Nebraska · Available 24/7

Traditional

Full service with burial

Cremation

From $1,200

Pre-Need

Plan ahead

When it's already happened

Some families type before they can dial.

When the loss is hours old, not everyone can say it out loud yet. Some families open your website and write it instead. When a family writes that way, Grace treats it as what it is — a family that needs a person — and gets everything to your inbox so you can be that person.

The brief in your inbox

The email reads like a colleague's note: the family's callback number first, one tap to dial, then what they've already shared — in their own words, quoted — and what's still unknown, named plainly. You walk into the call knowing what they told you, and no one asks them to say it twice.

Gentle, and it knows when to stop

The agent asks a few soft questions at most — where things stand, how to reach you back — and drops every one of them the moment the family needs something else. If grief overwhelms the conversation, the questions simply stop.

It waits for a person

Nothing sends itself and nothing files itself. What the family shared arrives as a draft for your director to read and verify — the website caught the moment, but a person decides everything that happens next.

It's all one motion: the same conversation becomes the answer the family got, the brief you walked in holding, and the worksheet already half-filled when they sit down with you — one family, carried the whole way through.

Grace sends one email and stops — no second alert, no nagging. Open it when you can, and everything the family said is there.

Works with what you already run

Keep your website. Keep your obituary system. Grace is the front door.

Most homes already have a site and a way to post obituaries — Gather, Tribute, FuneralOne, or your own. Grace doesn't ask you to move any of it. It embeds on the site you already have with one line of code, and it reads the obituaries you've already published — so when a family asks "when is the visitation?", Grace answers from the page you posted, never from thin air.

One line of code

Works on Squarespace, WordPress, Wix, or whatever you run today. No rebuild, no migration, no developer, no moving your obituaries anywhere.

It reads your obituaries

Grace answers service questions from the obituaries you've already published on your own platform. If you haven't posted it, Grace won't say it. Unpublish it, and Grace stops.

Your name, never ours

Families see your funeral home's assistant, in your voice. Grace never appears in front of a family.

New in Grace

Shipped, live, and in real use.

This is the last few weeks.

Grace reads your own obituaries

When a family asks the website agent "when is the visitation?", Grace answers from the obituaries you've published on Gather or FuneralOne — your own pages, never invented. If you haven't posted it, Grace won't say it.

A gentle planning assessment

For families planning ahead, the agent can ask the few questions you'd ask — who it's for, how they're leaning — one at a time, never a form. It hands you the answers, and stops the moment a conversation turns to a real loss.

Prices it can quote — and won't quote stale

Enter your starting prices with the date they took effect. Grace shares them exactly, always with the date and a link to your full list, and stops quoting the moment they're due for a review. No stale number ever reaches a family.

The arrangement worksheet

A preferences-only worksheet a family fills at their own pace, or you fill together — disposition, service, readings, honors. Their answers land on the case for you to confirm. Never an order form, never a price.

A public memory wall

On a memorial page, family and friends can share memories and photos — with a gentle two-key consent, so nothing appears without your approval and the family's.

Beloved companions, honored too

Homes that serve pet-loss families get a companion tribute written for that grief, and pets gather in their own group on your public obituaries index — automatically.

We ship every week. Ask us what's next — we'd rather show you than post it.

What your families feel

The experience a family has with your home.

From the first message to the anniversary a year later — answered when they reach out, honored in how their person is remembered, and never lost in the shuffle after.

Answered

The family that reaches out at 2 a.m. — or in Spanish, or before they're ready to call — gets a calm, knowledgeable answer from your own published services. It never invents: when it doesn't know, it says so and gives your number.

Honored

A memorial page that treats their person the way you would — the portrait framed with care, the story told in their own details, nothing generic. Every life honored with the same reverence, including beloved companions.

Remembered

A family tells their story once — the details flow into the record, never typed twice — and the relationship keeps: check-ins through the year, and the anniversary drafted in your voice for you to send.

Memorial pages

Every life, honored the way you'd honor it.

A Grace memorial page is built like memorial stationery, not a web form — a dignified portrait, the dates and services, and their story told from what the family actually shared. Every word is composed from the family's own details — never invented, never padded.

The portrait, treated with care

Whatever photo a family brings — a portrait, a snapshot, an old print — the page frames it beautifully at every size. Your team can fine-tune the framing in seconds, and the photo is never cropped into something the family wouldn't recognize.

Their story, in their details

The obituary — or for a companion, "Their Story" — is drafted from what the family told you: the classroom, the garden, the tennis ball always by the door. Specific and human, ready for your review, never published without you.

Beloved companions too

Many homes serve families grieving a pet. A pet memorial in Grace isn't a human page with the words changed — the intake asks for a companion's name and their person, the tribute is written for pet loss, and the notes that follow honor a grief that's real. The same reverence, extended to every life a family loves.

For the families you serve

Every family feels personally cared for.

The words families remember — obituaries, eulogies, letters, guidance — written with warmth and real detail, never canned. Write them yourself, or send a private link and let the family write alongside Grace.

Obituary Writer

A complete, publishable obituary in seconds — specific and human, never "beloved" and "passed peacefully."

Eulogy Writer

Guide a family through telling their story, step by step — or send them a private link to write it themselves.

Family Letters & Notices

Confirmations, thank-yous, condolences, and death notices in three formats — drafted in exactly the right tone.

Family Guide

A plain-English guide sent at the first meeting — what to expect, what's needed, what's normal. Far fewer anxious calls.

Grief Resources

Compassionate, situation-specific guidance and local support, ready to share with any family.

A Full Year of Aftercare

Turn it on for a family and the year is scheduled: check-ins at 3 days, 1 week, 1 month, and on to the anniversary — each written fresh, and always yours to pause. When a family asks for space, one switch stops everything.

The calm system behind it

Give your people their hours back.

The experience families feel runs on a team that isn't buried. Roughly 900 hours a year, per location — a modeled estimate — returned to the work only your team can do: being present with families.

Family Cases

One case per family. Enter the details once and every tool fills itself in — never re-type a name.

Service Planning

A complete, tailored checklist for every arrangement — venue, music, clergy, flowers, nothing forgotten.

Family Communications

Welcome notes suggested at the right moment — every draft edited in your voice before you send it. Service reminders and follow-ups send themselves on schedule, and you choose which run from Settings.

House Knowledge

Your staff runs on your home's own knowledge — the price list, the SOPs, the binder — and every new hire is trained from your own documents, role by role.

AI Assistant

A funeral-services expert on call — ask anything, draft anything, any time of the day or night.

Pre-Need Pipeline

When a shopper plans ahead on your website, Grace captures what they told you — the service they're considering, the budget, who they're planning for — into a prospect record your director verifies. The family tells their story once; nothing is entered twice.

A pulse on your market

See what your families are asking for.

Every pre-need conversation your website has becomes a quiet read on your own market — which services families raise while planning ahead, and what they most want to know. It's the intelligence a phone call never leaves behind, and it never leaves your account.

The shape of your inquiries

How many families asked about cremation, burial, or a memorial while planning ahead — drawn from real conversations, with the number of conversations always shown beside every count.

What they most want to know

The questions families ask again and again — so your website, your pricing page, and your staff can answer them before they're asked.

Yours, and only yours

Aggregate and per home — never a name, never a phone number, never sent anywhere. A read on your market, not a profile of any family.

Our philosophy

AI shouldn't replace the people families trust. It should give them their time back.

A funeral director's work is the most human work there is. But too much of the day goes to everything around it — the retyping, the scheduling, the same details entered five times. Grace takes the machine-work, so your people can do the human work. Every draft is reviewed by your staff. Every decision stays with your team. Nothing reaches a family without a person choosing it.

Our commitments

Built like it's your family on the other side.

No tracking of grieving families

The website agent sets no cookies and no persistent identifiers unless you ask it to remember you. A family's conversation is not used to profile or follow them.

Cause of death is never collected

Not by policy, but by structure: the website's intake has no field to put it in. The one thing a grieving family should never have to type is the one thing Grace can't ask.

"Please don't contact us" means exactly that

One switch stops every message Grace would send a family — scheduled or manual, all of it.

Never invents

Service details come only from what your home has published. Answers about your home come from your own knowledge base. When Grace doesn't know, it says so and gives your phone number.

Your name, not ours

Families see your funeral home's assistant, in your voice. Grace's name never appears in front of a family.

Grow & staff the home

Hire well — and never cover a shift alone.

Staffing is the hardest part of this business. Grace connects funeral homes to share staff with each other — plus an AI hiring kit that does the heavy lifting.

Staff Network

Share and cover staff across the Grace network of funeral homes. Post a shift, browse available staff, message directly.

Job Ad Creator

A complete, legally-clean posting in minutes — with a built-in EEOC scanner that flags risky language first.

Grade My Ad

Paste your current posting and get an instant A–F grade across six dimensions — with fixes.

Interview Builder

Structured, legally safe interview guides generated by role — printable with note space — plus a checker that flags risky questions in the ones you already use. Structured scorecards capture feedback on a consistent scale.

Candidate Tracker

Drop a résumé; Grace reads it, scores it, and builds the candidate card. Drag through your hiring stages.

School Outreach

Generate personalized emails to mortuary-science programs and track every follow-up.

And we look after you

Someone should care for the caregiver.

Funeral directors carry more grief than almost anyone — and no other platform acknowledges it. Grace does.

Director Wellbeing

A completely private space — a daily check-in that takes one tap, workload awareness that notices the hard stretches, a quiet follow-up after a difficult case, and real resources made for funeral professionals. Every time: thank you for the work you do.

Grace Community

A peer network of funeral homes — questions, shared wins, support threads, and an anonymous wellbeing circle. You're not doing this alone.

Your practice, your way. Turn each of Grace's routines on or off from Settings — what runs on schedule and what waits for your say, you decide. And on the 1st of every month, owners get an intelligence report showing every obituary written, message sent, and family served.

The name

Grace isn't just a word.

Grief

Built specifically for those navigating loss

Relief

Lifts the administrative burden from your team

Admin

Handles the work so you can focus on families

Care

Every word written with compassion and dignity

Engine

AI working quietly behind the scenes

~900

hours saved per location a year — a modeled estimate

24/7

families answered — even at 2 a.m.

$600

flat, per location, per month

Hours saved is a modeled estimate from time-per-task benchmarks, not a measured figure.

Pricing

Simple pricing.
No surprises.

One flat rate covers your whole team, every arrangement, the 24/7 website agent, and the entire hiring suite. $600 per location, per month. Grace pays for itself on the first family of the month.

For roughly what an answering service charges to take messages, Grace answers them — and writes the obituary, runs the aftercare year, and helps you hire.

Per location / month